Helpful Information From SBA if You Were Affected by Hurricane Florence:

Although disaster assistance from the federal government cannot make you whole, it may help move your recovery forward by providing grants for basic repairs to make your home safe, sanitary and secure. Disaster assistance may also provide temporary help with a place for you and your family to stay while you build your own recovery plan.
The SBA offers low-interest, long-term disaster loans for physical damage and working capital.
  • To be considered for all forms of disaster assistance, applicants should register online at or download the FEMA mobile app. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.
  • Information about low-interest SBA disaster loans and application forms are available online at You may also call 800-659-2955 (TTY: 800-877-8339) or email Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at
  • Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an e-mail to or visiting here
  • The filing deadline to return applications for physical property damage is Nov. 20, 2018.  The deadline to return economic injury applications is June 21, 2019.
If you cannot return to your home, or you are unable to live in your home because of disaster damage, visit, or call 800-621-3362 (800-462-7585 TTY) (multilingual operators are available; press 2 for Spanish) to determine if state, voluntary, and local organizations are in your community to address your immediate needs. The toll-free numbers are open from 7 a.m. to 10 p.m. ET, seven days a week.
If you want to get involved in response and recovery efforts, you should first connect with an established voluntary organization. A list of reputable volunteer agencies is available on the National Voluntary Organizations Active in Disaster website at Or, visit VolunteerNC at

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